Regional & Webinar Events

The Association has four local regions that meet several times each year to facilitate regional networking, education and camaraderie.

California map split into 4 chapter regions

Click Here to register online for any of these events!



CAC Boot Camp: Sound Off! Communications on the Collection Battlefield
Thursday, August 17, 2017
11:30 AM - 1:00 PM PDT

In the first installment of the CAC Boot Camp series, this webinar will be a "boots on the ground" session that will review the basics of collection communications with real world "drills." This session will discuss the ins and outs of leaving messages, and if you leave a message, what should you say. The session will include an update on dialers and whether you should use them or not. And June Coleman, CAC's MAP attorney, one of the "drill instructors," will highlight hot issues in consumer litigation related to communications and possible ways to make your defense bulletproof.

Cost: $49/location

Online Registration (Coming Soon)

CAC Boot Camp: Surviving the War on Disputes and Taking Bankruptcy Hill
Wednesday, September 6, 2017
11:30 AM - 1:00 PM PDT

In the second installment of the CAC Boot Camp series on collection techniques, learn about responding to disputes and turning disputes into a tactical advantage to benefit the consumer and your client with real life "drills." The "drill instructors" will also discuss negotiating the minefield of identity theft and red flag rules. This presentation will also focus on recovering monies after a consumer files a General Denial to a lawsuit. Finally, the webinar will explore the bankruptcy battlefield, including how to respond to a bankruptcy and possible opportunities to recover money even after bankruptcy. June Coleman, CAC's MAP attorney, one of the "drill instructors," will highlight potential ways to defuse consumer claim landmines.

Cost: $49/location

Online Registration (Coming Soon)

Contact Mary Putterman at 916-929-2125 x 116 or

Region 1 & 2
Alameda, Contra Costa, Lake, Marin, Mendocino, Monterey, Napa, Sacramento Valley, San Benito, San Francisco, San Mateo, Santa Clara, Santa Cruz, Solano and Sonoma

Francesca Strucksberg

American Revenue Management
(510) 632-3366

Region 1 & 2 Meetings/Events:


Region 3
Central California

Courtney Reynaud

Credits Bureau USA
(559) 485-7900
Region 3 Meetings/Events


Region 4
San Diego Area

David Cotter, Esq.
Absolute Resolutions, Inc
(619) 295-1200
Region 4 Meetings/Events


Region 5
Los Angeles, Orange, San Bernardino, Santa Barbara and Ventura

Leonard Gilbert

Westside Recovery Services, LLC
(818) 859-7966

Region 5 Meetings/Events